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Contact us

Let’s make the next trip better.

Questions, account help, privacy requests, partnership enquiries, feedback or ideas — send us a note below or email support@tripcritics.com.

Registered travellers can also open a private customer-care request and follow replies after signing in.

How can we help?

Choose a topic and tell us what’s on your mind. Suggestions and constructive criticism are welcome.

Please don’t include passwords, full payment-card numbers or unredacted booking documents. See our Privacy and Cookies Statement.

Use the report control on an approved community post to flag a concern. Use the appeal control on a rejected submission to explain why it should be reconsidered.

After you submit the form, you’ll see a confirmation with a reference number. Our customer care support team will respond within 24 hours.